How to Help Your Company Bounce Back From Bad Reviews

How to Help Your Company Bounce Back From Bad Reviews

The majority of the time when a consumer experiences good customer service, they won’t take the time to sit down and write a positive review. But the second a customer may have one, slight issue with your service, they want to tweet, Facebook, post a review, or comment about their negative experience. However out-of-proportion their […]

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Why an Awesome Opt-in Matters

Why an Awesome Opt-in Matters

I’ve been told by many social media peers that your money is in your email list. These are people who have intentionally signed up to get information from you for a myriad of reasons. No matter the reason, they clicked the sign-up button asking for more. I believe a business’ email list is extremely valuable. […]

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